1. Who We Are
Altura Data operates alturabase.com, a platform selling curated investor contact databases. References to "we", "us", or "Altura Data" in this policy refer to the operator of alturabase.com. Contact: hello.alturadat@gmail.com
2. Information We Collect from Buyers
When you make a purchase, we collect:
- Email address — provided at checkout, used to deliver your download link
- Payment information — processed directly by Stripe; we do not store card details
- Purchase details — product purchased, amount, timestamp
We do not collect your name, address, or any other personal information beyond what is listed above. We do not use cookies for tracking or advertising.
3. How We Use Your Information
We use the information we collect solely to:
- Process your payment (via Stripe)
- Send you your product download link (via Resend)
- Respond to support enquiries you initiate
We do not use your email for marketing unless you explicitly opt in. We do not sell, rent, or share your personal information with third parties for their own marketing purposes.
4. Third-Party Service Providers
We use the following third-party services to operate our store:
- Stripe — payment processing. Stripe's privacy policy applies to payment data: stripe.com/privacy
- Resend — transactional email delivery (download links). Resend processes your email address to send the delivery email.
- Vercel — website hosting. Vercel may log standard server access data (IP address, request metadata) per their privacy policy.
5. Data in Our Products
Altura Data products contain B2B professional contact information about investors (limited partners, family offices, venture capital investors) compiled from public sources and verified algorithmically. This data relates to individuals in their professional capacity.
We compile this data on the basis of legitimate interest under applicable privacy law — specifically, the professional nature of the contacts and the B2B context of investor outreach. Individuals whose data appears in our products have the right to request removal by contacting us at hello.alturadat@gmail.com. Verified opt-out requests will be honoured within 30 days.
6. Your Rights (GDPR — EU/UK Residents)
If you are located in the EU or UK, you have the following rights under the General Data Protection Regulation:
- Access: request a copy of personal data we hold about you
- Rectification: request correction of inaccurate data
- Erasure: request deletion of your personal data
- Portability: receive your data in a structured, machine-readable format
- Objection: object to processing based on legitimate interest
To exercise any of these rights, contact us at hello.alturadat@gmail.com. We will respond within 30 days.
7. Australian Privacy Act
Altura Data operates from Australia and complies with the Australian Privacy Act 1988 and the Australian Privacy Principles. You have the right to access and correct personal information we hold about you. Contact us at hello.alturadat@gmail.com to exercise these rights.
8. Data Retention
We retain buyer email addresses and purchase records for a minimum of 7 years for financial record-keeping purposes as required under Australian law. You may request deletion of your email from our marketing list at any time; financial records will be retained as required by law.
9. Security
We use industry-standard security measures including HTTPS encryption on all pages and Stripe's PCI-compliant payment infrastructure. We do not store payment card data.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be reflected by an updated date at the top of this page. Continued use of our site after changes are posted constitutes acceptance of the revised policy.
11. Contact
Privacy enquiries, data access requests, or opt-out requests: hello.alturadat@gmail.com